Complaint form

Using this form, you can report and/or denounce any action, behavior, information, evidence, or clue that violates the guidelines established in the Code of Business Ethics, the Corporate Integrity Policies, as well as the internal and external regulatory provisions applicable to our organization.
We recognize and appreciate your willingness to inform us of these events and your collaboration in the investigation process. The more detailed information you provide, the better our analysis of the identified situation will be, and the more effective the corrective measures implemented will be to cease such acts and prevent their recurrence.
Information submitted through this channel will be received by the Head of the Compliance and Risk Management Area, who has robust internal protocols and mechanisms that ensure absolute confidentiality of the data, as well as the protection of the whistleblower’s identity when they choose to remain anonymous. The organization guarantees that anyone who collaborates in good faith will be fully protected against any form of intimidation, pressure, or retaliation.

- Step 1 of 3

Datos principales de su denuncia *

• Alteration of company records, reports or documents
• Misappropriation or misuse of company resources
• Conflict of interest
• Payments of bribes, kickbacks and acts of corruption
• Breach of the code of ethics and conduct
• Misuse of confidential or reserved information
• Non-compliance with customs regulations in any form
• Questioned accounting or auditing record keeping practices
• Sexual harassment at work
• Other unethical activities

Seleccione el tipo de denuncia que desea reportar:

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Involved 01:

Involved 02:

Involved 03:

• Do you want to add more involved?

Involved 04:

Indique la fecha o período en el cual sucedió el incidente

Describe the details of the reported incident *

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How did you become aware of these facts? *

• it happened to me
• I was a witness
• A coworker told me about this situation.
• I heard it by chance
• Others

Do you have any physical or digital evidence that could assist in the investigation of this complaint? *

• I am unable to provide evidence of any kind
• I have no evidence, but I could obtain it and provide it later.
• I have both physical and digital evidence that I would like to submit.
• I have physical evidence that I wish to submit.
• I have digital evidence that I wish to submit.

Where could evidence of the reported events be obtained? (location, documents, people): *

Does this incident involve people outside the company? *

• YES
• NO

What kind of relationship exists between the people involved? *

• Familiar
• Laboral
• Amical
• Other

What type of benefit do the people involved in the reported incident receive? *

Which witnesses do you think could provide further evidence for this claim? *

Do you want to keep your identity anonymous? *

• YES
• NO

Would you like to stay in touch with us (email address / phone number, etc.)? *

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